My many conversations with executives listening skill increases topic. My daily work I attach importance to the development of this skill among my clients.
I recommend focusing questions for you are listening:
• What I heard?
• What is the message he tried to convey to me the person in front of me?
• What is important to reflect me?
• What he expects of me?
• What right do now?
This skill is required at work and in everyday life. We encounter it in front of our managers, in front of our customers, we have parallel front and front subordinates.
In one of my conversations with senior manager shared with me that his organization is Director reports directly to him and they do not see eye to eye on many issues.
He noted that this director has with the most common working hours and calls. I asked him how the conversation taking place between them and he did. “We meet, I bring up the subject of asking him what he thought and explained to him where he was wrong. I can not make him understand his mistake. Although I explained to him numerous times the same things. It is not clear how a man so intelligent can not understand.”
I believe that similar talks You know everyday life, work or never had the content you’re doing.
I asked him a few questions senior manager:
• What do you think is experienced in conversations between you?
• When Sikft him what his strong your evaluation?
• When you tried to understand what causes it to contract in front of you?
• When you give him a chance to present his opinion?
• When you examine what scenarios him what his view of risk management when you go on the way?
• When removing the responsibility from you?
• When you allow yourself to release your ego from entering the room?
• What’s really important to you, or alternatively harness it to prove to him that you are smarter and right?
And another small question:
What is your profit conversations? What is his profit from the talks? What profit organization you manage?
In everyday life we tend to hear what the person in front of us says, before he could finish clear to us what he wanted to say – this is not listening to me this man listening to myself and that’s fine if that is the goal.
Some of us know this, that when a person begins to speak in front of us and is expecting our listening, what he says, the story he tells make us associate our own lives and we sail into ourselves and sometimes with great talent come into our movie.
Indeed listened and even active listening, but listening to ourselves and the person was the opposite.
There will be cases where the person opposite us reflect and in other cases, many more, just say to himself, he does not listen to me, she does not listen to me.
Listening to myself, is dealing for myself, what matters to me, what is right for dialogue and alive when we are working so that it is as if we live alone.
The spouse of our our manager, our subordinate and even customer-yes, yes we claim that customer is always right, it is important that we listen to him and not necessarily for ourselves.
Skill of listening is an acquired skill and very important to me in my life career and personal life management.
Developing skills is neutralizing the noise and answering the questions listed above. Every time I focused on myself, what it reminds me of what I have to say on the subject – those are the noises for the other side and do not necessarily contribute to me.
Sales in many talking about bringing value to the customer – the customer gets value only when I am attentive to him, this is the way to understand what’s really bothering him, what he was looking for her problem solving, what sore spot for him.
Harnessing the administrative work at every level, even if it occurs when there is a vice president of mutual listening. Understanding what bothers the man in front of me, what is important for him to pass me, what he expects from me. This understanding is born only when I am not busy myself, what is important and what bothers me me.
If you raise the important people around you in personal life, team building, management and leadership in carrying out the act of sale or recommended add this skill and talent in addition appearance Your blessed.